Health and happiness for your beloved fur baby
Elevated Essentials
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Grooming supplies
Grooming supplies
Treats
Treats
Bowls, Feeders & Fountains
Bowls, Feeders & Fountains
Training Supplies
Training Supplies
Home Accessories
Home Accessories
Litter Boxes & Litter
Litter Boxes & Litter
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Accessories
Outdoor & Travel
Outdoor & Travel
Bedding & Housing
Bedding & Housing
Clothing
Clothing
Toys
Toys
Fleas & Ticks
Fleas & Ticks
Food
Food
OUR BESTSELLING PRODUCT
The Ultimate Set
Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
Intentional design
Everything we do starts with why
Made with care
We believe in building better
A team with a goal
Real people making great products
Secure Checkout
Money-Back Guarantee
Free Returns
24/7 Customer Support
Frequently asked questions
Contact our support team to start a return. Items must meet the conditions described in our return policy.
Delivery times vary by destination and product. Your estimated delivery window is shown at checkout.
Available shipping destinations and rates are shown at checkout when you enter your address.
When your order ships, we will email you a tracking link so you can follow its progress.
A simple, clear process
Returns & exchanges
We want you and your pet to feel good about every purchase. Review the details below before starting a return.
Return window and conditions
Eligible items may be returned within 30 days of delivery. Items must be unused, in their original condition, and returned with original packaging and proof of purchase. Contact us for approval and return instructions before sending anything back.
How to start a return
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Contact our team
Email us with your order number and the item you would like to return. Please wait for return authorization before mailing your package.
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Pack your item
Securely pack the eligible item in its original packaging and include any requested order details.
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Send it and await review
Use the return address and shipping instructions provided by our team. Once received and inspected, we will contact you about the next steps.
Need help with a return?
Reach out with your order number and a short description of how we can help.
Frequently asked questions
When will I receive my refund?
Refund timing depends on inspection and your payment provider. We will share an update after your return is reviewed.
Can I return an item that has been used?
Returns generally require items to be unused and in their original condition. Contact us if an item arrived damaged or defective.
Where do I send my return?
Please contact us first. We will provide the correct return address and instructions after reviewing your request.